What is the return policy for n-grade products?

In order to satis fy our customers , we will explain in detail the return policy when purchas ing n - grade products . We accept retur ns based on compliance , provided that the product is purchas ed within a certain period of time .

About the return period

For n - grade products , the return procedure can be completed within 30 days from the date of purchase . If within this period , it is possible to return the product for any reason . However , the condition is that the goods are not used and the original pack aging is inta ct when retur ning them .

Method of return procedure

If you would like to return a product , please contact our customer support first . After accept ing the return request , we will inform you of the necessary procedures and return destination information . When retur ning , we recommend that you always use a tra ce able delivery method . This allows us to confirm that the returned goods have arrived saf ely at our company .

Cond itions of Return ed Products

The products you wish to return must meet the following conditions :

• within 30 days of purchase .
• be un used .
• The original pack aging and tags must be inta ct
• All access ories must be ready

About the cost of retur ning the item

The shi pping costs involved in retur ning the goods will be bor ne by the customer . Please understand that if you wish to return a product , shi pping charges will be incur red . However , in the case of retur ns due to defe ctive goods or err one ous delivery , we will bear the shi pping cost .

About Re fund s

We will check the condition of the returned product as soon as it arri ves at our company , and then proceed with the refund procedure . Re fund s will be made dep ending on the payment method you have used , so it may take about a week at least in the case of bank transfer . We will always no tify you by email when the refund is complete .

Pre ca utions

Please note the following :

• We may not be able to accept retur ns for sale or special items .
• If the reason for the return is determined to be false , we may refuse to return the goods .
• Spe cific retur ns policies may vary by product or category , so be sure to check them before purchas ing .

Con cl usion

We have sent you information about the return policy of n - grade products . We are committed to ens uring that the return procedure after purchase is smo oth , so please feel free to contact us if you have any questions . In addition , we regular ly review our policies and st rive to better serve our customers . Please continue to love our n - grade products in the future .